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RETURNS & WARRANTY

Jewellery from Thésaurí Temporum is created to last for generations.
Yet, should something go amiss, we are here to assist.

Returns

If you feel that this piece is not truly yours, simply complete the return form below and send it back to us.

How to Initiate a Return

  1. Fill in the return form below.
  2. Await our instructions.
  3. Send the jewellery back to us.

Return Conditions:

  • The jewellery must be unused and returned in its original packaging.

  • Proof of purchase (order number or receipt) is required.

Once we have inspected the piece, we will refund your payment via the original method.

Refund processing takes between 7 to 14 business days from the date we receive the returned item.

Return form

Please write your order or receipt number in the message field.

We got your message, thank you. Allow us 48 hours to review your request. Then we'll send you further instructions via email.

Warranty

Legends withstand the test of time.
Our jewellery is crafted to endure, becoming part of your story.

Our Commitment to Quality

  • If any issue arises within two years that is not due to improper use, we will take care of it. For more details, explore our maintenance guide.
     

  • Gold plating is covered under warranty for one year. Should you ever wish to refresh it beyond this period, we are here to help.

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Should you have any questions

 regarding care or encounter any concerns, please contact me via email, attaching a photo if necessary.
Warmly, Irina Croft
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