RETURNS & WARRANTY
30-Day Returns,
No Questions Asked
Returns
How to Initiate a Return
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Start your return using the form below
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We'll send you instructions via email
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Pack it up in the original box (or any secure packaging) and ship it back
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Get your refund within 7-14 business days once we receive your return
Return Requirements:
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Must be in original, unworn condition
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Include your order number
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Return within 30 days of delivery
Once we receive and inspect your piece, we'll process your full refund to your original payment method.
Return form
Please include your order or receipt number in the message field
Warranty
What We Cover
✓ 2-year warranty. If anything goes wrong due to a manufacturing defect, we'll make it right
✓ 1-year gold plating warranty. We'll refresh your plating if it wears beyond normal use
✓ Care support. Have questions about keeping your jewellery beautiful? Check out our care guide
Not covered: damage from harsh chemicals, or rough handling (be gentle with the silver jewellery. But hey, our stainless steel pieces are pretty much indestructible!)
