TERMS & CONDITIONS
OVERVIEW
This website, www.thesauritemporum.eu and thesauri.eu (hereinafter referred to as the "Website" or "Site"), is operated by Thesauri s.r.o.
This Website is the property of and is operated by Thesauri s.r.o., a company incorporated under the laws of the Slovak Republic, with its registered office at Karpatske namestie 10A, 831 06 Bratislava, Slovakia. Thesauri s.r.o. is registered in the Slovak Commercial Register under number 50 910 582. Tax number: 2120562400. VAT number: SK2120562400 (hereinafter referred to as "Thésaurí Temporum").
For any questions relating to this online store, please contact us at: jewellery@thesauri.eu
Throughout the Site, the terms "Thésaurí Temporum", "we", "us" and "our" refer to Thesauri s.r.o. Thésaurí Temporum offers this Website, including all information, tools and products available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms"), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including, without limitation browsers, vendors, customers, merchants, and content contributors. These Terms apply to all current and future sales.
Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this Website. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes.
Continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Wix.com, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – DEFINITIONS
Consumer: means any natural person acting for purposes which are outside their trade, business or professional activities.
Product: means any goods sold through this Website.
SECTION 2 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least twenty-one (21) years old and legally capable of entering into a binding contract. Orders placed by individuals under the age of twenty-one will be refused.
You may not use our Products for any illegal or unauthorised purpose, nor may you, in using the Product, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses, malware or code of a destructive nature.
Placing an order constitutes a binding agreement. A confirmation will be sent to the email address provided during the ordering process.
By submitting your order, you expressly agree that we may conduct a credit check with authorised credit institutions and agencies. We reserve the right to refuse any order in the event of a negative credit report.
The use of electronic communications, such as email, constitutes a valid agreement. We may rely on electronic logs to establish the existence of such an agreement.
Any breach of these Terms will result in immediate termination of the agreement.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service or the fulfilment of any Product order to anyone, for legitimate and reasonable grounds, at any time.
We reserve the right to reject an order if we reasonably believe that you are acting in breach of these Terms, engaging in fraudulent activity, or involved in any criminally relevant conduct.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve: (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Product, use of the Product, or access to the Product or any contact on the Website, without express written permission from us.
Section headings are provided for convenience only and do not limit or affect the meaning of these Terms.
SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, more complete or more timely sources of information.
Any reliance on the material on this Website is at your own risk. This Website may contain historical information which is not current and is provided for your reference only.
We reserve the right to modify the content of this Website at any time, but we are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our Website.
SECTION 5 – AVAILABILITY OF THE PRODUCT
Products displayed on the Website are available while stocks last. We reserve the right to change or discontinue Products at any time without prior notice and to limit the quantity of items purchased per customer.
We are not liable for the unavailability of any item. If an item is unavailable, it may be reserved by placing a preorder. Delivery of pre-ordered items shall take place within approximately 2-6 weeks.
Commercial resale or redistribution of Products is strictly prohibited unless expressly agreed in writing by Thésaurí Temporum.
SECTION 6 – PRICES
Product prices are listed in EUR (approximately shown in USD for reference) and include all taxes. The stated price includes delivery charges, but does not include any other additional costs, which will be communicated during the order process.
By confirming your order, you agree to the total price, including any applicable additional charges.
We reserve the right to change prices at any time. However, the price confirmed at checkout will be honoured for that transaction.
We also reserve the right to correct any obvious pricing errors after the sale is concluded. In such cases, we will notify you within five (5) working days.
SECTION 7 – PAYMENT
All costs associated with your chosen payment method shall be borne by you.
We accept the following methods of payment:
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PayPal
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Debit or credit card
All payments are processed through a secure payment system (Stripe.com). If the payment is not received within seven (7) calendar days of order confirmation, we reserve the right to cancel your order.
Products will only be dispatched once full payment has been received. Ownership of all Products remains with us until payment is received in full, regardless of whether delivery has occurred.
SECTION 8 – MODIFICATIONS TO PRODUCTS AND PRICES
We reserve the right to modify or discontinue any Product (or part thereof) at any time without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuation of a Product.
SECTION 9 – PRODUCTS OR SERVICES
Certain Products may be available exclusively online through the Website. These items may be available in limited quantities and are subject to return or exchange only in accordance with our return policy.
Customers may cancel an order within 24 hours of placing it by emailing jewellery@thesauri.eu. A full refund will be issued using the original payment method. After this period, cancellation is no longer possible, but a return may be requested following our return procedure.
We make every effort to display Products and colours as accurately as possible. However, we cannot guarantee that your screen's display of any colour will be accurate.
We reserve the right, though we are under no obligation, to restrict the sale of our Products to any person, geographic region or jurisdiction. This may be exercised on a case-by-case basis. We reserve the right to limit quantities of any Products offered. All Product descriptions and pricing are subject to change at any time without prior notice. We may discontinue any Product at any time. Any offer for a Product on this Website is void where prohibited.
We do not warrant that the quality of any Products, services, or other materials purchased or obtained will meet your expectations.
SECTION 10 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. This includes orders placed by the same customer account, credit card, billing or shipping address.
In the event of a change to or cancellation of your order, we may notify you using the email address, billing address or phone number provided at the time of the order.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all transactions at our store. You agree to promptly update your account and other details, including email address, card numbers and expiry dates, to ensure we can complete your transaction and contact you when necessary.
SECTION 11 – OPTIONAL TOOLS
You acknowledge and agree that we provide access to third-party tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement.
We shall not be liable for any issues arising from or related to your use of such optional third-party tools.
Any use of these tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which they are provided by the relevant third-party provider(s).
We may also introduce new features and services on the Website (including the release of new tools and resources) in the future. These will also be subject to these Terms.
SECTION 12 – THIRD-PARTY LINKS
Some content, Products or services available via our Website may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites and shall not have any liability or responsibility for third-party materials, websites, or any other products or services.
We are not liable for any harm or damages arising from your use of goods, services, resources or content obtained from third-party websites. Please review the third party's policies and practices before engaging in any transaction. Any complaints or questions regarding third-party products should be directed to the relevant third party.
SECTION 13 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (e.g., contest entries), or without a request you send creative ideas, suggestions, proposals or other materials—whether online, by email, by post or otherwise—you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any such submissions in any medium.
We are under no obligation to:
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maintain any comments in confidence;
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pay compensation for any comments; or
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respond to any comments.
We may—but are not obliged to—monitor, edit or remove content that we determine to be unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms.
You agree that your comments will not violate any rights of third parties, including copyright, trademark, privacy or personality rights. You further agree that your comments will not contain libellous, abusive or obscene material, or contain any virus or malware that could affect the operation of the Website or any related service.
You must not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of any comments. You alone are responsible for your comments and their accuracy. We accept no liability for any comments posted by you or any third party.
SECTION 14 – PERSONAL INFORMATION
Your submission of personal information through the Website is governed by our Privacy Policy. To view our Privacy Policy, please refer to the dedicated page on our Website.
SECTION 15 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our Website or in relation to our Products that contains typographical errors, inaccuracies or omissions. This may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information related to the Product or Website is inaccurate at any time without prior notice (including after an order has been submitted).
We are under no obligation to update, amend or clarify information, including pricing, unless required by law.
SECTION 16 – PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, national, provincial or local laws or regulations; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code that may affect the functionality or operation of the Website, its services, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website or any related site or the Internet.
We reserve the right to terminate your use of the Website for violating any prohibited use.
SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Website will be uninterrupted, timely, secure or error-free.
From time to time, we may remove Products or suspend access to the Website for indefinite periods, without notice.
You expressly agree that your use of, or inability to use, the Website or Product is at your sole risk.
To the fullest extent permitted by law, Thésaurí Temporum, its directors, officers, employees, affiliates, agents, contractors, suppliers or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind—including but not limited to loss of profits, revenue, savings, or replacement costs—arising from your use of the Website or any Product, even if advised of the possibility.
Where certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law. Thésaurí Temporum shall only be liable for damages resulting from wilful misconduct or fraud.
SECTION 18 – DEFECTS
The statutory warranty period, as established by applicable law, applies in full. However, this warranty shall not apply if the defect was known to you at the time of purchase.
In case of a defect, you may request to revoke the contract or, if available, to receive a replacement Product of the same type. Defective items must be returned in their original condition with proof of purchase or invoice.
You bear all risks and costs associated with the return. We recommend using insured and trackable shipping for returns.
Returns must be initiated within four (4) calendar days of notifying us.
Warranty does not apply to damage from normal wear and tear, misuse, or intentional modifications.
Due to the handcrafted nature of our Products, slight variations in finish may occur and are not considered defects.
SECTION 19 – DELIVERY
Products will be delivered to the shipping address provided during checkout. Orders are typically processed within three (3) working days from the date of confirmation.
We ship under DDP (Delivered Duties Paid) terms, meaning that all applicable taxes and import duties are covered by us and included in the final price for most destinations.
However, in certain countries, local authorities may impose additional charges or customs procedures beyond our control. In such cases, any additional fees, documentation or delays arising from these local regulations remain the responsibility of the recipient.
It is your responsibility to ensure successful delivery, either by being present or by designating someone to receive the parcel. If delivery fails due to your unavailability, the associated costs will be borne by you.
The risk of loss or damage transfers to you upon delivery.
Upon receipt, please inspect the parcel and contents for accuracy and completeness.
SECTION 20 – RIGHT OF WITHDRAWAL
Consumers are entitled to a statutory right of withdrawal in accordance with applicable consumer law.
You may withdraw from the purchase agreement within fourteen (14) calendar days of receiving the Product without providing a reason and without incurring any charges (excluding shipping costs).
To exercise this right, you must inform us by email and provide the following:
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Order date
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Receipt date
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Date of withdrawal notification
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Your full name, address and signature
Products must be returned within five (5) business days of notifying us. All return costs and risks are your responsibility. We may withhold a refund until we have received the returned Product.
Refunds will be made using the original payment method within fourteen (14) days of notification, provided the returned Product has been received in proper condition.
You are responsible for any reduction in the value of the Product resulting from handling beyond what is necessary to establish its nature and function.
Important: Customised and personalised items are non-returnable.
Important: If you refuse to accept delivery, and the parcel is returned to us by DHL or the postal service, all return costs and administrative fees will be deducted from your refund. Invoices for these charges are available upon request.
SECTION 21 – INDEMNIFICATION
You agree to indemnify and hold harmless Thésaurí Temporum, its parent company, affiliates, partners, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or any applicable law or third-party rights.
SECTION 22 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of any remaining provisions.
SECTION 23 – NO WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, along with any policies or operating rules posted on this Website or related to the Products, constitute the entire agreement between you and us. They govern your use of the Website and the Products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 24 – GOVERNING LAW AND JURISDICTION
These Terms and any separate agreements whereby we provide you with Products or services shall be governed by and construed in accordance with the laws of the Slovak Republic.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Bratislava, Slovakia.
SECTION 25 – ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMERS
If you are a consumer and you are not satisfied with the way we have handled your complaint or if you believe that we have violated your rights, you may contact us with a request for remedy by email at jewellery@thesauri.eu.
If your request is rejected or not answered within 30 days, you have the right to submit a proposal for alternative dispute resolution (ADR) to the Slovak Trade Inspection (Slovenská obchodná inšpekcia, SOI) or another relevant ADR entity listed by the Ministry of Economy of the Slovak Republic.
ADR is intended exclusively for consumers (natural persons not acting within the scope of their business activities). The value of the dispute must exceed 20 EUR.
You may also use the European Commission's online dispute resolution platform (ODR), available at: https://ec.europa.eu/odr
Further information about ADR and the list of ADR entities can be found at: Slovak Trade Inspection (SOI) – www.soi.sk
Submitting a proposal for ADR does not affect your right to seek a judicial remedy.
SECTION 25A – INFORMATION FOR US CUSTOMERS
Shipping: We ship to all US states via DHL Express. Typical delivery time is 3-5 business days.
Taxes and Duties: All prices include any applicable import duties and taxes (DDP terms). The price you see is the price you pay – no surprise fees at delivery.
Currency: While prices are displayed in EUR, approximate USD values are shown for reference. Your card will be charged in EUR, and your bank will apply the current exchange rate.
Customer Service: Our customer service team is available via email at jewellery@thesauri.eu. We typically respond within 24-48 hours during business days (Central European Time).
State-Specific Rights: Some states provide additional consumer protection rights. These Terms do not limit any rights you may have under your state's consumer protection laws.
SECTION 26 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our Website. It is your responsibility to check this page periodically. Continued use of the Website following the posting of any changes constitutes acceptance of those changes.
SECTION 27 – CONTACT INFORMATION
Questions about the Terms should be sent to us at jewellery@thesauri.eu